Privacy Policy Overview

This Privacy Policy explains how zelumelova collects, uses, and protects your information when you visit our website or use our services. We are committed to privacy and adhere to Australian privacy law.

Personal information collected

We collect only the information needed to deliver our services and respond to your requests efficiently.

• Basic details you provide via forms, such as name, company, and contact information, are collected when you reach out.
• Device information, browser type, and technical data are gathered through cookies and analytics tools.
• Usage patterns and interactions with our website may be collected to improve your browsing experience.
• Additional data, like document uploads, is only collected if strictly necessary for our service or compliance.

How we use collected information

Your information helps us deliver tailored analytics and enhance your experience across our services.

• To process requests for advertising analytics reports and communications you initiate.
• To maintain, protect, and improve our website, services, and communications with users.
• To personalise reports, dashboards, and outreach based on your preferences and history.
• To comply with Australian laws, enforce our Terms, and as otherwise required by law.

Legal basis for processing

We handle personal data in accordance with Australian law and, where applicable, international regulations.

Data processing is based on your consent, the performance of a contract with you, or to meet legal and regulatory obligations required of our operations.

Who we share with

Your information is shared only when necessary for providing our analytics services or required by law.

• Service providers and partners who assist in data processing, infrastructure, website hosting, or analytics support.
• Legal or regulatory bodies if required to comply with applicable law or respond to legal processes.
• Other parties, such as a successor in a business transfer, only as required to maintain service continuity.

Data security

We use secure technology and protocols to protect your information from loss, misuse, unauthorised access, or disclosure. Staff and partners handling data are trained in privacy protocols and regularly review our security measures to meet evolving requirements.

Your rights

You may request to view, update, or delete your personal information, subject to applicable laws and certain limitations.

• Request access to and correction of the personal information we hold about you.
• Request erasure of your information, subject to compliance and operational obligations.
• Withdraw consent to certain uses by contacting our privacy team at any time.
• Lodge a complaint if you believe your privacy rights have been breached in Australia.

Cookies notice

Cookies help us enhance your website experience, gather analytics data, and remember preferences. You may manage your cookie settings at any time.

Cookie Policy Cookie Policy

Contact us

Questions about our privacy practices, data collection, or your information can be directed to our privacy team.

Policy changes

We review our privacy practices regularly and may update this policy. Material changes will be notified on our website.